The privatized bank UBL came under severe criticism from its account holders when it did not only blocked their accounts on the pretext of biometric process but even refused to clear their Cheques following completion of the process at many of its branches.
When the customers asked the reason to why their ATM cards were not working, some of them were told that it was done on State Bank’s instruction.
Thousands of UBL customers were already suffering due to slackness of the staff or problematic biometric system of the bank.
It is pertinent to note here that many of the bank’s customers were already undergone the biometric process but they are once again being called to do it once again. The bank is fast losing its credibility, customers complained.
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